GLOBAL PRIVACY POLICY
Last Updated: 17 August 2026
1. Introduction
Leoch International Technology Limited and its affiliated entities (“Company”) are committed to protecting the privacy and security of personal information. This Global Privacy describes how we collect, use, disclose, and safeguard personal information in connection with our business operations, including our provision of energy storage systems, battery technologies, power management solutions, and related services.
This Private Policy applies to personal information collected through:
- Our websites and digital platforms
- Customer interactions and service engagements
_ Business partnerships and supplier relationships
_ Sales, marketing, and support activities
- Energy storage and power management services
It does not apply to information collected by:
- Us offline or through any other means, including on other website operated by Company or any third party or
- Any third party including through any application or content that may link to or be accessible from or on the Website.
This Policy applies globally, including users in the United States, European Economic Area (EEA), United Kingdom, and Asia-Pacific regions, subject to applicable data protection laws.
Please read this policy carefully to understand our policies and procedures regarding your information and how we will treat it. If you do not agree with our policies and procedures, your choice is not to use our Website. By accessing or using this Website, you agree to be bound by this policy.
2. Information We Collect
We may collect the following categories of personal information:
2.1 Identification Information
- Name
- Business or employer information
- Job title
- Email address
- Telephone number
- Mailing address
- Account login credentials
- Communications with us
2.2 Commercial Information
- Purchase History
- Contractual records
- Service requests and inquiries
- Payment and billing details
2.3 Technical and Device Information
- IP address
- Browser type
- Device identifiers
- Website usage data
- Cookies and analytics data
2.4 Energy System and Operational Data
For customers using our energy storage or power systems, we may collect:
- System performance data
- Battery health and diagnostics
- Energy usage metrics
- System maintenance records
- Remote monitoring data
Where this data can be linked to an individual or household, it may be treated as personal information.
2.5 Professional Information
- Employer
- Business sector
- Professional credentials
3. How We Use Personal Information
We use personal information for the following purposes:
3.1 Business Operations
- Providing energy storage products and services
- System monitoring and performance optimization
- Customer support and technical assistance
3.2 Contract Management
- Processing orders
- Managing commercial relationships
- Billing and payment processing
3.3 Product Development
- Improving energy storage technology
- Enhancing system efficiency and reliability
- Research and development activities
3.4 Communications
- Responding to inquiries
- Providing updates regarding products or services
- Marketing communications where permitted by law
3.5 Compliance and Security
- Compliance with legal and regulatory obligations
- Fraud detection and prevention
- Protecting the security of our systems and infrastructure
4. Legal Bases for Processing
Where required by applicable law, we process personal information on the basis of:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent
5. Sharing of Personal Information
We may disclose personal information to:
5.1 Service Provider
Third parties that provide services such as
- Cloud hosting
- IT infrastructure
- Payment processing
- Data analytics
- Customer support
- Marketing services
5.2 Business Partners
Partners involved in:
- Energy storage installation
- Engineering and project deployment
- Maintenance and service operations
5.3 Corporate Affiliates
Our subsidiaries, parent companies, or related entities for business operations.
5.4 Legal and Regulatory Authorities
Where required to:
- Comply with applicable law, court orders or legal process
- Respond to lawful requests
- Protect the rights and safety of our company, employees, or customers
5.5 Corporate Transactions
In connection with mergers, acquisitions, or restructuring.
We do not sell personal information as defined under applicable privacy laws.
We may also disclose your personal information, if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
6. Cookies and Tracking Technologies
Our websites may use cookies and similar technologies to:
- Improve website functionality
- Analyse website usage
- Provide tailored content and communications
Users may adjust browser settings to refuse cookies, although this may affect website functionality.
7. Data Security
We implement appropriate technical and organisational safeguards designed to protect personal information, including:
- Encryption
- Access controls
- Secure data storage
- Network security monitoring
Despite these safeguards, no system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal obligations
- Resolve disputes
- Enforce contractual agreements
Retention periods may vary depending on the nature of the data and regulatory requirements.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
9.1 Right to Information
Request details about personal information we collect and how it is used.
9.2 Right to Access
Request a copy of personal information we hold about you.
9.3 Right to Delete
Request deletion of personal information, subject to legal exceptions.
9.4 Right to Correct
Request correction of inaccurate personal information.
9.5 Right to Opt-Out
Where applicable, opt out of certain data sharing or marketing communications.
Requests may be submitted via the contact details below.
10. International Data Transfer
As a global company, personal information may be transferred to and processed in countries outside the individual’s country of residence, including the United States.
Where required we implement appropriate safeguards to ensure that such transfers comply with applicable privacy laws, such as
- Standard Contractual Clauses
- Date processing agreements
- Security measures
11. U.S. State Privacy Rights
Residents of certain U.S. states (including California, Virginia, Colorado, and others) may have additional rights under applicable laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include:
- Right to know what personal information is collected
- Right to request deletion
- Right to opt out of certain data sharing
- Right to non-discrimination for exercising privacy rights
Requests may be submitted via the contact information below.
12. Children's Privacy
Our services are not directed towards individual under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent.
If we become aware that personal information from a child has been collected without parental consent, we will take appropriate steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Users should review the privacy policies of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in legal requirements
- Changes in our services
- Improvements in our privacy practices
Updates will be posted on our website with the revised effective date. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise privacy rights, please contact
Leoch International Technology Limited
152 Beach Road #22-01/04 Gateway East, Singapore,189721
enquiry@leoch.com